Privacy Policy

1. What information we collect

We may collect and process information you provide through our website, including:

• From families: name, contact details (email/phone), job/household needs, and messages you send.
• From candidates: name, contact details (email/phone), CV or application content you submit, and messages you send.

If you submit a CV or other documents, you may include personal data (for example, education, work history, and references). We process such data only as provided by you.

2. How we use your information

We use personal data to:

• Respond to inquiries and manage recruitment/placement communications.
• Review candidate submissions and match candidates with family needs.
• Operate and improve our recruitment services and website communications.
• Comply with legal obligations.

3. Legal basis (Ukraine)

Depending on how you interact with us, our processing is based on applicable requirements under Ukrainian law, including:

• Processing of personal data: Закон України "Про захист персональних даних", Про захист персональних даних | від 01.06.2010 № 2297-VI.

Where we place or access cookies or similar tracking technologies on your device, we will obtain end-user consent in line with Ukrainian rules for electronic communications. The relevant law is: Закон України "Про електронні комунікації", Про електронні комунікації | від 16.12.2020 № 1089-IX.

If our service involves employment mediation/recruitment for household staff, we may also provide information relevant to vacancy advertising compliance, including that receiving fees for job-search/assistance is prohibited where required and that discriminatory requirements should not be used. The relevant law is: Закон України "Про рекламу", Стаття 24-1. Реклама послуг із працевлаштування.

4. Cookies and similar technologies

We may use cookies or similar technologies to provide website functionality and analyze performance. If such technologies require consent on your device, we will use an appropriate consent mechanism in accordance with Закон України "Про електронні комунікації", Про електронні комунікації | від 16.12.2020 № 1089-IX.

5. Who we share information with

We may share personal data with:

• Service providers who support our operations (for example, hosting or IT support), under confidentiality and data-protection obligations.
• Families and candidates for recruitment/placement purposes, to the extent needed to respond to your request.
• Authorized authorities if required by law.

We do not sell your personal data.

6. Data retention

We retain personal data only as long as necessary for the purposes described in this Privacy Policy, including handling inquiries and recruitment communications, and complying with applicable legal obligations. Retention periods may vary based on the type of request and whether we have ongoing recruitment activity.

7. Security

We implement organizational and technical measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.

8. Your rights

Under Ukrainian personal data protection rules (including Закон України "Про захист персональних даних", Про захист персональних даних | від 01.06.2010 № 2297-VI.), you may have rights such as requesting access to your data, correcting inaccuracies, and requesting deletion or restriction in appropriate cases. You can also withdraw consent where processing is based on consent, subject to legal requirements.

To exercise your rights, contact us using the details in Section 9.

9. Contact us

If you have questions about this Privacy Policy or your personal data, contact: